How long does your Shipping / Delivery take?
All of our shipping here at YCD is Standard Shipping for our stock sheets listed and already created on our website. This takes 3-5 business days to process and be delivered to your doorstep. We ask all of our customers to plan for the full 5 days to ensure themselves enough time to receive their items! This standard shipping applies to all customers located in the U.S. regardless of zip code or stock listed product purchased.
For items that are custom or "not made yet" such as custom sheet designs, business signs, logo/graphic designs, and "You Pick Colors", please allow 7-10 business days as these items take more time to create and are not "ready to be printed".
Do you ship to Canada?
Yes! We Ship to Canada! Our Canada Shipping cost is $30 flat rate plus 5-7% of the order in import fees that you will pay to the delivery service (typically Fed-Ex). Our shipping time to Canada is 7-10 business days and we ask that you plan your orders with enough time in mind.
Do you offer "Rush or Overnight Shipping"?
Unfortunately, we do not offer rush or overnight shipping options any longer. We ask that you always plan ahead of time with your orders to ensure you and your customers are satisfied!
My order says "fulfilled", does this mean it has shipped?
Fulfilled means that your order has been accepted by our production team without any issues and has been sent over to our warehouse for printing and packaging. Fulfilled doesn't exactly mean shipped, it just means that the above process has begun. If you need to check your order status, you may do so by clicking here. Please use your email and YCD21-xxxxx order number to check your order status. This page it typically up to date, please allow a full 48 hrs from the time of "fulfillment" status for a tracking number to become available. If you need further assistance with a tracking number, please feel free to chat with us through facebook by clicking here or email us at firstname.lastname@example.org.
What will my exact delivery date be? Can you Guarantee my delivery day?
Here at YCD, we don't like disappointing our customers and promise you an exact delivery day and then miss it. We ask that you follow the standard delivery time, 3-5 business days, but plan for the full 5 days. An easy way to estimate your delivery day would be to expect you order to arrive on the same weekday of the following week. For example, if you order on a Monday, plan for you order to be delivered the following week on Monday (5 business days). If you Order Tuesday, plan for Tuesday the following week and so on.
What does "Business days" mean?
Business Days refers to working weekdays, not weekends. So, when we say 5 business days from now, you'd only count the weekdays and exclude weekends. For example, if you order on a Wednesday, 5 business days from that day would the following Wednesday.